Recent Water Damage Posts

Water Damage Restoration Tips

4/3/2021 (Permalink)

Graphic - water damage summit with mold picture too We are here to serve you... 24/7 Water, Fire Mold Damage restoration

Water damage can come from any number of sources: a broken pipe, a backed up toilet, flooding caused by storms or water trapped by ice dams.

No matter the cause, the cost to your home or business can be significant and since water can also carry any number of contaminants, it can present health effects as well. At times like this you need trained water damage restoration specialists like the professionals at SERVPRO.

No one likes to consider the potential dangers of water damage, especially here in the Summit area where the beauty of nature is such a vital part of life.

The mountain paths and ski trails that make this area the perfect location for businesses such as the Aspen Outfitting Company can also contain many hazards, especially when winter storms lead to icing and flooding.

As part of the community ourselves, SERVPRO understands those particular issues and we’re prepared to handle any kind of water damage they may cause.

With the latest techniques and state-of-the-art equipment we can tackle every aspect of the restoration process and ensure that your property looks good again.

We also know that the restoration process can be a complex one, since water can cause a wide range of problems and carry many different hazards. With that in mind, we have a few tips for handling any type of water damage and making the restoration process easier:

  1. Not everything is restorable – unfortunately, not all items that suffer from water damage will be able to be restored. In many cases, it may not be possible to determine exactly what is salvageable until all water is removed and the property is thoroughly dried out. At SERVPRO, we understand this and we also understand your desire to save as much of your property as possible. For that reason, we’ll schedule a follow-up to monitor the drying process and perform a complete evaluation to determine what can be saved and take any steps toward restoration, including removing and replacing carpeting and carpet padding, and cleaning any furniture or other items.

  2. Pre-existing damage may not be included – there may be some items which have issues that pre-date the water damage. If we can clean up pre-existing dirt during the restoration process we will, but if treating the pre-existing dirt requires extra time and effort, we may not be able to include that in our restoration efforts. We’ll keep you apprised of any such circumstances so that you know exactly what can and can’t be done.

  3. Some items should be removed prior to restoration- some personal items, such as guns and ammunition or jewelry and other valuables, should be removed prior to the restoration work as our technicians are not allowed to handle these items.

  4. We can help prep for your insurance claim – we’re not insurance adjusters or agents ourselves, but we do understand the importance of filing a claim quickly and accurately in order to get compensation for damages. For this reason, we’ll do everything we can to help you formulate a complete inventory of all items and catalog damages so that you’re ready to file your claim.

  5. Emergency Charges – although we are as thorough as possible, we may not be able to accurately determine the exact cost of the restoration process on our initial visit. Since we do understand how important it is to have a good idea of your costs, we can provide you with the SERVPRO Water Damage Emergency Services Report to give you an estimate at the time of the initial visit if you request it. Unfortunately, the actual scope of the work can change due to unforeseen circumstances. We’ll provide a final bill to you and your insurance company upon completion of our services.

  6. Always maintain health standards – standing water can contain harmful contaminants. It can also lead to mold infestation, which may cause health effects to the people and animals. For this reason, it is recommended that all people and pets stay away from the premises during the restoration process. SERVPRO is always mindful of health effects, which is why we use the safest possible products and take all necessary precautions while working.

  7. Speed is crucial – like costs, the time involved to complete the restoration process cannot be easily estimated during the initial walkthrough, as unforeseen circumstances can sometimes cause delays. We do understand the crucial need to act quickly, however, since the longer water is allowed to remain the greater the damage it can cause and the better the chances of mold infestation occurring. As such we will do everything we can to act as quickly as possible.

Professionals You Can Trust

Understanding these basic tips can help to make the water damage restoration process that much easier. No matter what the cause or extent of your damage, though, the best tip to remember is to leave the job to the professionals. Since water can contain so many safety and cause health effects, it’s always a better idea to call a water damage restoration company like SERVPRO rather than try to handle it yourself.

At SERVPRO, we have a thorough, step-by-step process that we follow to ensure that every property is restored to its previous condition.  It begins with answering your initial call as quickly as possible, 24 hours a day, and sending a technician to your location within four hours of your call to assess the extent of damage and formulate a specific plan for addressing it.

Included in that initial assessment will be a thorough examination of all affected surfaces and belongings so that we can determine exactly what can be restored and what is unsalvageable. We’ll explain everything as we go along so that you know what to expect and are prepared to file your insurance claim.

For the restoration process itself, we’ll employ our professional training and state-of-the-art equipment to remove all standing water, thoroughly dry out all surfaces, clean and sanitize everything and perform mold remediation. 

Of course, we also understand that the restoration process is never finished until your property is returned to its previous condition. To achieve that end, we’ll also make any necessary repairs, including replacing drywall, removing and replacing carpeting and carpet pads and replacing damaged flooring. We always keep our customers’ needs first, so we won’t be satisfied until we know that you are.

Restoring Doesn’t End With Your Property

SERVPRO is proud to be the leading name in water damage restoration, but we know that restoration doesn’t end with your property. We’re part of the Summit community ourselves and so we take the needs of our neighbors very seriously. Water damage can be devastating and our goal is to help make you whole again.

That’s why we go out of our way to treat every property as if it were our own and why we always take a “restore first” approach.

Because water can do so much damage, trying to replace everything lost in a water related emergency can be difficult and sometimes even impossible. It may be possible to get some compensation through your insurance company, but providing all of the necessary information for filing a claim isn’t always easy at such an emotional time.

SERVPRO understands this too, which is why we’ll take any steps we can to help make the claims filing process that much easier. 

The most important thing to remember when a water related emergency strikes is that you’re not alone.

The professionals at SERVPRO are ready to answer your call at any time of the day or night and we’re guaranteed to respond faster to any disaster.

We’ll do everything we can to fully restore your home or business to its previous state as quickly as possible because we know how upsetting this type of situation can be. When water related problems occur, make sure that SERVPRO is your first call and you’ll know your property is in the best hands.

Authored by: Chafika and James Landers


  • AMRT   -Applied Microbial Remediation Technician
  • ASD     -Applied Structural Drying Technician
  • CCT     -Carpet Cleaning Technician
  • ECTP   -Employee Certification Training Program
  • FSRT   -Fire & Smoke Damage Restoration Technician
  • HST    -Health and safety Technician
  • OCT    -Odor Control Technician
  • RRRP  -Lead-Based Paint Activities and Renovation
  • WRT   -Water Damage Restoration Technician
  • IICRC -Certified Firm


  • ASBO
  • EPA Lead-Safe Certified Firm
  • Institute of Inspection, Cleaning & Restoration Certification


  • Emergency Ready Plan Preparedness

Categories of Water Damage

12/1/2020 (Permalink)

Types of Water Loss Categories of Water Damage

Not all water is the same when it comes to water damage in the home or office. Water and moisture can significantly affect drywall, plaster, weakening beams and supports, rusting metal surfaces, and more if untreated. SERVPRO of Summit, Lake, Park & Eagle is professionally trained to meet IICRC standards to properly assess and devise the best plan for restoration of any water damage category.

Category 1 – Clean Water

As its name states, this category is from a clean source such as faucets, toilet tanks, or drinking fountains. This is the lowest and easiest type to deal with by drying out any affected material if untreated category 1 water can quickly downgrade.

Category 2 – Gray Water

Greywater has a level of contaminants that can cause illness or discomfort if ingested. Sources of greywater include a washing machine, flush from sink drains, and toilet overflow with some urine but do not contain feces. Clean up from gray water requires additional steps, including containment of the affected area and removal of materials that present moisture or damage. Category 2 can downgrade to Category 3 if left untreated.

Category 3 – Black Water

As the name suggests, black water is the worst classification and is grossly contaminated. This water can cause severe illness or death if ingested. Sources of black water include sewer backup, flooding from rivers or streams, toilet overflow with feces, and stagnant liquid that has begun to support bacterial growth. Blackwater should always be avoided. Never try to clean up black water on your own as it can cause severe illness! Clean up from Category 3 water requires a measure of safety precautions for all those involved. This includes containment of the affected area and hazmat suits to protect the technicians from removing contaminated materials. Blackwater, therefore, is the hardest to deal with and the most costly.

Different Types of Water Damage

12/1/2020 (Permalink)

Water Damage Different Types of Water Damage

There are several types of storm damage, including wind, flooding, or even fire. Flooding can cause extensive amounts of damage to your home, and lightning can create fires, while high winds can cause many issues to your home structure.

The damage which results from extremely high winds is quite easy to see most of the time. Nowadays, roof shingles are designed better than their predecessors regarding their resistance to wind and ever-increasing knowledge and standards. There are many times little can be done to prevent damage by the wind in very extreme conditions. Wind-damaged roofs usually appear to be affected only in certain spots. The room's edges or perimeter are affected by high winds easily since the edge of a roof is quite prone to lifting.

Round dings in metal are clear signs of hail damage. Determining whether your roof has suffered damage from a hail storm, however, could be a bit more challenging. After hail hits the roof, it knocks off the protective granules where the hail has hit, and these areas of damage are the sources of leaks in the roof in the future if it is not fixed within a few years.

Snow causes most of its damage from its weight, which immensely increases when ice, rain, and sleet are added to it. On an average-sized roof, two feet of snow can weigh the equivalent of thirty-eight thousand pounds or nineteen tons. The obvious sign many times that a roof is about to fail is if it is sagging.

The functionality of many gutter and roof systems is affected by the temperatures that fluctuate, making the snow melt then refreeze on the edge of the roof. This makes a dam which the water cannot pass through, meaning that as more snow melts off the roof and trickles down, it gets blocked by an ice dam and makes a puddle. Since roofs were not made to handle standing water, especially as the water line and growing puddle move up the roof, the water can seep through small openings in the roof into your home or attic.

Rain and Flood Damage
Water running out of a typical water drainage basin due to overflowing from a storm can wreak havoc on your property. Streams, creeks, rivers or lakes that overflow, flash floods, a storm surge, or a tsunami are all examples of possible flood damage.

Flooding can cause damage to your property, including your foundation and drywall damage. Most of the time, the drywall will need to be removed and replaced. The flooding can also cause mold to grow on the property due to standing or hidden water, such as inside the walls. This should be taken care of as soon as possible, usually by a professional storm damage remediation company, as mold can cause health effects to you and your family.

Call an Expert
At the first sign of damage, contact a professional storm damage restoration company. We use specialized equipment and technology to tackle any storm damage to your property. We will be able to restore your property to normal.

Contact SERVPRO of Summit, Lake, Park & Eagle to restore your commercial or residential storm damage "Like it never even happened."

9 Water Damage Prevention Tips Every Homeowner Should Follow

6/1/2020 (Permalink)

“Water wears away mountains”, so when it enters your home it can cause extensive structural damages, such as wood rot and mold growth.

But by regularly checking appliances and doing basic household chores you can avoid expensive water damage problems that can drain your wallet.

Don’t get flooded with repair bills. Be proactive and follow these easy water damage prevention tips.

1. Regularly Inspect Your Appliances

Any appliance or pipe that’s connected to a water supply line has a chance of springing a leak or bursting.

Since all appliances have a limited lifespan, it’s important to regularly check your fridges, dishwashers, water heaters, ac units, showers, and other related fixtures for signs of failure.

Other than a puddle of water on the floor, here are some other signs that your appliances might be on the fritz:

  • Sounds of water running even though nothing is turned on
  • Unpleasant odors coming from floors, walls, or drains
  • Reduced water pressure
  • Mold growing around the appliance

Because many appliances rely on hoses, worn out hoses are a common culprit behind water damage problems. Replace any brittle, rusty, leaking, or damaged hoses as soon as you notice them.

Hoses are relatively cheap, so this is an easy, proactive repair solution that won’t break the bank. You should use the highest quality hose replacements to increase the lifespan of your appliances.

2. Don’t Ignore Leaks

Water doesn’t like to sit in one place. It likes to travel, especially through porous materials like drywall, carpeting, and underneath floorboards.

If a leak is left untreated it can lead to mold growth, staining, and damage to walls and flooring. The faster you address a leak, the less damage there will be and the more likely it will be that your insurance company will accept your water damage claim.

If you have a leaking pipe, apply quick repairs following these steps and then call out a trusted plumber to inspect the problem:

  • This is a water supply valve on a toilet. Turn it clockwise to shut off the water supply.
  • Most water-based appliances have a water supply valve connected to it that allows you to shut off the water supply at that fixture without turning off the water to the entire house.
  • Turn the handle clockwise to shut off the water supply valve.
  • Turn on the faucets to release the remaining water that’s left in the pipe.
  • Wipe down the pipe and allow it to dry.
  • Patch up any cracks using epoxy putty. Wrap the putty up around the leaking area. You can purchase epoxy putty at any hardware store.
A quick fix like this can get you by until you call a plumber to apply permanent repairs, but you shouldn’t rely on it to provide long-term water damage protection.

3. Watch Your Water Bill

Many pipes are hidden in walls and underneath subflooring, making it hard to know if there’s a leak or not.

A 1/8 inch crack in a pipe (for reference, that’s about the size of your pinky nail) can waste up to 250 gallons of water per day!!! 

If you get an unusually high water bill, you might have a leaking or malfunctioning appliance in your house.

You can also read your water meter to check for leaks.

Most meters are located near the curb by your house and are typically located within a concrete box marked “water”.

You can pry open the lid by using a screwdriver or pliers.

Before you read it, turn off all the taps in your house. If the dial is still turning then that means you have a leak somewhere.

4. Consider Purchasing a Water Detection Device

A water detection alarm is a device that’s designed to go off when it’s sensor comes into contact with water.

Some of them even come with an auto-shutoff function, that will automatically turn the water supply off if it detects a large amount of water that has escaped.

Install them near pipes or appliances such as water heaters, washing machines, or fridges.

These devices can help prevent little leaks from becoming big water damage emergencies.

5. Know Where Your Water Main Valve Is & Turn It Off Before Leaving Town

Every homeowner should always know where to locate their water main supply valve is in case of a plumbing emergency, such as a burst pipe.

Turning off the main valve will cut off your home’s entire water supply.

The valve location varies on the design of the house. Check out these three places:

  • If you have a basement or crawlspace, the valve will be on an outside wall.
  • If your house is built on a slab, it will be located on a wall in the garage or near a water heater.
  • Your valve might also be located in the water meter box near the curb marked “water”.

If the valve is located within your house, simply turn the valve clockwise to stop the water.

If the valve is located outside your house, use a wrench or a screwdriver to pry open the water meter box. Use the wrench to turn the valve clockwise.

There’s nothing worse than going on a nice vacation only to come home and find your house has been turned into a water park.

If you’re going out of town, turn off the water main to prevent broken faucets and pipes from wreaking havoc on your house while you’re away.

6. Winter Is Coming. Are You Prepared?

Every winter there’s a chance of your pipes freezing, regardless if you live in a colder or warmer region.

When pipes freeze, the water inside them turns into ice and expands. As the ice expands, it creates pressure which causes the pipe to burst.

The pipes most susceptible to freezing are in the low insulated areas of your home, such as the attic or crawlspace. Check this area of the home out and see if you’re pipes are vulnerable.

If you need to add insulation, make sure to follow all directions and wear the necessary protective equipment, especially when dealing with fiberglass insulation.

If you have exposed pipes, consider installing insulation products, such as a “pipe sleeve” or “heat tape”.

During the winter, remember to keep cabinet doors open to allow warm air to reach pipes and don’t fiddle with the thermostat. You might be tempted to turn the thermostat down during the night to save on heating bills, but this drop in temperature can cause your pipes to freeze.

7. Roof Maintenance

The roof is your main line of defense against the elements, so it’s important to maintain it.

Get up on the roof every 6 months, and especially after a storm, to check for vulnerabilities or damages.

Here’s what to look for: broken shingles, built-up debris from trees, cracked flashing or roof vents. Roof repair is not a DIY job, especially if the surface is wet or slick. In this instance, it’s best to call a storm damage repair company that has the proper safety equipment and licenses.

8. Do Your Chores & Clean Out the Gutters.

Nobody wants to get up and clean the gunk out of the gutters. We get it. But it’s an important chore, especially if you want to prevent water damage problems.

The gutter’s main purpose is to collect excess water off the roof and direct it away from your property.

When the gutters get clogged, water overflows down the side of your house or into your basement instead of away from your property.

This can lead to foundation damage, yard damage, and roof leaks.

You should clean your gutters once a year or after severe storms.

Get a ladder and use a scoop or shovel to remove debris from the gutters. Dispose of any debris in a trash bag or plastic tarp.

After you’ve cleaned out all the gunk, flush your gutters out with a garden hose.

9. Be Careful When Planting Trees

Know where major pipelines are located before you plant trees. Trees will grow towards the nearest water source and will easily break pipes apart in order to access the water inside.

There are companies that will mark the location of your sewer line if you don’t know how to find it.

Some tree roots grow more aggressively than others and are more likely to damage your sewer lines. Consult with a landscaper to choose a tree that won’t harm your property.

Need  Water Damage Help?

Preventing Water Damage is one of the most important investments you can make as a homeowner.

However, sometimes leaks unexpectedly happen and there’s nothing you can really do about it.

If you live in Summit, Lake, Park, Eagle, Salida, Steamboat Springs, and need water damage help, contact SERVPRO at 970-949-3235.

Our trained High Rockies crew will respond to your call within immediately to begin the process of drying and repairs.

What You Should Know About Water Damage

2/18/2020 (Permalink)

Air movers placed in a hallway. Drying equipment. Water restoration in Vail, CO

A Few Things You Should Know About Water Damage

If you have witnessed the unfortunate after-effects of a pipe burst, you know it can cause considerable damage to your home. Your first priority should be to get the water cleaned up as quickly as possible. Since mold can begin forming in as little as 24-48 hours, time is of the essence. If you have experienced flooding in Vail, CO, there are a few things you should know about water damage.

1. Why it Occurs When water invades an area, it can cause damage to all the surfaces it encounters. The longer the water is left to sit, the more damage can occur. Dyes in fabrics can bleed into other materials, drywall and floors can warp, and metals can begin to tarnish.

2. The Cleanup Process After a pipe burst or other flooding disaster, your main priority should be to remove the water, completely dry the area, and disinfect if needed. If it is only a small amount, you may be able to do this yourself with towels, a mop, and a bleach solution. If it more than a small area, you may need to hire a professional. Experts use specialized equipment designed to extract water and dry the area quickly. When a water line breaks inside of a wall, you may not be able to see all of the damage. Luckily, professionals can use moisture meters to help locate water in hidden places.

3. Restoration Flooding can cause extensive damage to your home. Some materials like drywall, wood floors, or carpeting may not be salvageable. A professional restoration company can determine which things can be saved and which cannot. If some materials need to be removed from your home, experts can do this safely and then replace them with similar items, usually of your choosing.
You will need to begin the process quickly to avoid further damage. Although it may seem like your home may never be the same after a pipe burst, it can be returned to normal with the help of a professional water remediation company.

An Explanation of Category 2 Water Damage

1/31/2020 (Permalink)

Technician wearing protective gear, on his knees fixing a water heater A leaky water heater can lead to Category 2 damage

When it comes to water in your building, some types are more concerning than others. Of course, you never want to see water all over your office floor or dripping down the walls. Water from any source can cause extensive damage. Water pipe repair and other similar issues will require the work of a professional water cleanup company. Water damage is divided into three categories: Category 1, Category 2 and Category 3. It's important to understand these classifications so you know what you're up against. Category 2 is common in commercial buildings.

Examples of Category 2 Water Damage

Multiple problems could cause a flooded building. While an overflowing toilet or backed-up sewer line will bring Category 3 water, or black water, into the office, these are some of the most common culprits of Category 2 damage:

  • Leaky pipes
  • Burst or broken pipes
  • Ruptured or leaky water heater

A Definition

Water pipe repair isn't necessarily a Category 2 issue. This type of water is initially clean but sits too long. In the meantime, it will collect chemical or biological contaminants that can harm people who come into contact with it. Though not deadly like black water, this category can make a person ill. Often, as water makes its way through a building and various materials, it turns from Category 1 to Category 2 water. So, you're more likely to see this form of water on the first floor than on the second.

Mitigation Procedures

Professional crews in Breckenridge, CO, should handle Category 2 cleanup. The team will first evaluate the broken pipe, or whatever caused the flooding. Crews will inspect the area and remove all traces of water. After thoroughly drying all affected materials, the team will sanitize all surfaces to ensure that you can safely return to work.
Water pipe repair may sound like a routine issue, but it may be more complicated. Pipe problems could introduce Category 2 water into the building. Understand what this means and how you should respond.

IICRC Certified Firm

12/20/2019 (Permalink)

IICRC Certified SERVPRO of Summit, Lake, Park & Eagle Counties is an IICRC Certified Firm.

SERVPRO of Summit, Lake, Park & Eagle Counties is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations off arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Summit

SERVPRO of Summit, Lake, Park & Eagle Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Filing an Insurance Claim for Home Water Damage

12/5/2019 (Permalink)

Insurance claim form Your agent can provide a complete list of covered items and help you file an insurance claim

Filing an Insurance Claim for Home Water Damage

If your washing machine leaked or a water pipe burst, your home could sustain significant damage. It can be a stressful time, as you are suddenly called on to organize the cleanup and restoration and research what type of claim to file.
The source of your water damage will determine the type of insurance coverage that applies to your situation. Your homeowner’s insurance will cover many types of home water damage, but it will generally exclude damage related to floodwaters. If severe weather caused floodwater to damage your property, you would file a different type of insurance claim. This discussion about insurance coverage for water damage may help you prepare for that aspect.

What Does Conventional Homeowner’s Insurance Cover?

Most common causes of home water damage will be covered by your homeowner’s insurance policy. If your damage was caused by any of the following, it would be appropriate to file a conventional claim:

  • Leaking toilet or shower
  • Leaking appliances, such as dishwashers or ice makers
  • Broken water pipe
  • Sewer backup
  • Stormwater entering through a roof leak or other structural damage

Coverage limits and deductibles may vary between policies. Your agent can provide a complete list of covered items and help you file an insurance claim.

What Insurance Covers Damage from Floodwater?

Flood insurance is a product issued by the US government and can be purchased through your insurance agent. In order to file this type of claim, you would have had to purchase this policy prior to the incident. Floodwaters generally originate from a severe storm event or an engineering breach, such as a broken water main or blocked municipal culvert. Your insurance agent can assess whether your damage is eligible for coverage.

If water ended up where it doesn’t belong in your Avon, CO, home, you have many unexpected tasks to fit into your busy schedule. You will undoubtedly want some compensation for your damage, and knowing which type of insurance claim to file may help streamline the process of returning your home and your life to normal activity.

How To Fix a Flooded Basement

10/31/2019 (Permalink)

Flooded basement There are some things you can do yourself, but if damage is severe or you do not have the necessary skills and equipment it can seem impossible.

Many homeowners have heard horror stories of sump pumps failing and basements filling with floodwater. A basement flood can happen quickly and cause a lot of damage in a short amount of time. If your basement in Summit, Lake, Park & Eagle Counties, CO has experienced flooding or water damage, your insurance coverage may include the cost of professional restoration services. There are some things you can do yourself, but if damage is severe or you do not have the necessary skills and equipment, professional assistance can help. Here are a few tips on how to safely restore your basement.

Stay Aware of Danger
Keep safety first. When entering a flooded area, watch out for these common dangers caused by a basement flood:

Slippery, slimy floors
Items you cannot see through the floodwater
Electrical outlets exposed to water or submerged

Anytime there is water in a home, there is the risk of electrocution. Be sure that the electricity is turned off before entering the area. If the water has gone above the electrical outlets and you cannot safely reach the fusebox, the only way to ensure your safety is to have the house taken off the electric grid by a professional.

Dry Out the Area
Once you have ensured your safety, the next step is to begin removing the water. If you can do this without entering the flooded area, even better. A shop vacuum can be used to suck out the majority of the water. Once the water is gone, you are likely to find that flooring, baseboards, and possibly drywall have been soaked by the water. Everything that was underwater may need to be removed and replaced.

Recovering from a basement flood can be done with the right equipment and a lot of hard work. If you discover that you need professional help, water restoration experts can restore your basement to its pre-flood condition, as if it never happened.

3 Things You Shouldn't Do After Your Home is Damaged by Water

10/17/2019 (Permalink)

Flooding caused by the carelessness of those who forget to turn off the faucet, the water overflows and floods the room Water damage in a Frisco, CO home

3 Things You Shouldn't Do After Your Home is Damaged by Water

If you have a broken pipe in your Frisco, CO, home, you will probably have a lot of water damage to deal with. It is easy to become flustered or frustrated in this kind of situation, so it may be difficult to determine what you should or should not do next. If this happens, keep the following tips in mind.

1. Don’t Leave the Water for an Extended Period

When water in homes is allowed to sit, it can create a lot more damage and it only gets worse over time. It can cause wood to begin rotting or warping which can weaken the structure of your home and ruin your furniture. It can also cause mold to form and spread throughout the building. Because of this, any water should be removed immediately so the home can begin to dry.

2. Don’t Wait to Call Your Insurance Agent

Many policies include a certain time period after the damage has occurred during which you must report your broken pipe or other damage to the insurance company. If you don’t do this, your claim can be denied. Calling right away will prevent this and also allow the claim to be completed more quickly.

3. Don’t Use the Electricity

If there is flooding in your house, then you should avoid using the electricity because it can be a hazard to your safety. Attempting to turn off lights or unplug electronics can result in a dangerous spark, so it is best to turn the power off to your entire home through the breaker.
The water damage that occurs as the result of a broken pipe can be extensive, so you should have it repaired quickly. A professional cleanup and restoration service can do this for you. They can safely and thoroughly remove the water from your home, salvage many of your affected belongings and make any necessary repairs to your house.

Should I Replace My Carpet After a Pipe Break?

9/13/2019 (Permalink)

A pipe in the ground bursting out water. In ideal situations, homeowners can usually clean wet carpets rather than replacing them.

When dealing with a pipe break in Summit, Lake, Park & Eagle Counties, CO, it is likely that your carpeted flooring will be exposed to prolonged water saturation. Consider the following three factors when debating whether to clean or replace carpet flooring after a house flood.

1. Water Contamination Level
Any time flooding occurs in your home, the degree of contamination can be determined on a scale from 1 to 3. 1st degree flood water contamination is often referred to as clean water contamination. When water leaks from a sanitary source such as a sink or tub it is not contaminated yet but can cause structural damage. Rather than ripping up your padded floors and throwing them all away, attempt to salvage the carpeting. Pull back the flooring all the way to the padding and dry it out in the following ways:

Open windows for fresh air
Use fans to circulate air
Use a shop vac to suck-up excess sitting water

2. Amount of Exposure
After determining the source of the flooding, figure out how long has the carpet has been soaking in water. Even when a pipe break leaks sanitary water, the water's contamination level can change drastically with time. If your rug has been exposed to water for more than a couple of days the pollution may be considered "grey water" making it less sanitary. Carpeting that has grey or black water flooding may not be as easily salvaged.

3. Resources for Restoring
It's true, flood restoration may sound like a hassle after experiencing a home pipe break. However, restoring rather than replacing your floors can save you a lot of money in the long run. Evaluate the resources you have at your disposal and consider hiring a home water restoration company. These experienced professionals have the tools and experience needed to help you in your effort to save your existing flooring.

How To Know Materials Need To Be Replaced

9/11/2019 (Permalink)

Hallway of home flooded, the living room and brick fire place are in the distance. Water damage can be costly, but repair can lower the expense.

A flooded home can lead to many problems. If materials in your home get waterlogged, you may see buckling or swelling wood. Water mitigation specialists in Summit, Lake, Park & Eagle Counties, CO, can determine whether the materials can be repaired or must be replaced. Here are some of the questions involved in that decision.

Is It Saturated?
There is a difference between a floor or wall that is merely wet and one that has been completely saturated with water from a supply line leak. Some signs that your hardwood floors have taken on water damage include:

Cupping, evidenced by uneven edges
Bulging, evidenced by bowed shape
Buckling, evidenced by detachment from the floor underneath

Boards or other materials that are significantly damaged will probably have to be replaced.

Can It Be Dried?
Technicians will likely set up industrial fans or other means of increasing air flow to the flooded area. This drying process helps them determine what can be dried and salvaged. Slightly swelling wood that retains its shape after being dried may be able to be affixed or nailed back into place. Other items may dry on the surface but still remain warped or show lasting signs of damage. These materials will probably need to be replaced. If a large portion of the floor or wall is damaged beyond repair, it may be less expensive to replace the whole floor or wall rather than try to make new boards or materials fit.

Can It Be Cleaned?
If you have a leak from a clean water source, such as a pipe or supply line, technicians probably won't have to clean the materials to restore them. They can usually just be dried after water pipe repair has been completed. If the water has become contaminated, however, cleaning is necessary in order to avoid secondary damage. Once mold or other extended damage occurs, the affected materials will probably have to be replaced.
Certified experts can determine whether or not the swelling wood in your floors requires repair or replacement.

Water Damage Restoration & Asbestos Testing in Colorado – When Do You Need to Test?

8/10/2018 (Permalink)

This shows the demolition process on drywall in a garage in a Breckenridge home. We had to perform asbestos testing before we removed the drywall.

As water restoration specialists in Colorado, our team at SERVPRO of Summit, Lake, Park & Eagle Counties knows the regulations for asbestos testing in this state well. Every state has different regulations that govern the rules for when you are required to test for asbestos. It’s our job to help you navigate the question of when to do an asbestos test, and we will work closely with you to determine whether you need to perform a test during your project.

You probably have questions about why asbestos testing is even necessary. “Isn’t that something older homes need? My home was only built a few years ago!” you might be thinking.

Keep reading to learn more about the laws for asbestos testing.

What You Need to Know as a Colorado Property Owner

Some water damage restoration jobs require demolition in order to restore the property to its preloss condition. If this demolition disturbs enough manmade material, the job will require asbestos testing. As a customer, you can rely on us to tell you exactly when we will need to test for asbestos during your water restoration project.

The amount of manmade building material being removed from the structure will determine whether or not you’ll need to test for asbestos. Regardless of the material’s age, once a certain threshold is reached, asbestos testing is required by law.

The threshold for testing is determined by type of material being removed. So, there are different thresholds for different materials.

Manmade materials are classified into 3 categories:

  • Surfacing materials, like drywall texture or popcorn ceilings
  • Thermal system insulation, which is used to insulate heating systems and water pipes
  • Miscellaneous materials, like wallboard or shingles

Trigger Levels: When to Test in Your Home or Business

It’s important to understand the threshold levels for asbestos testing are different for residential homes and commercial properties. If demolition for the water restoration project exceeds any of the following trigger levels, asbestos testing is required per Colorado state law.

Asbestos Test Trigger Levels

For Residential Areas

  • Surfacing materials (sq. ft.) - 32
  • Thermal system insulation (lineal feet) - 50
  • Miscellaneous materials (gallon drum) - 55

For Commercial Areas

  • Surfacing materials (sq. ft.) - 160
  • Thermal system insulation (lineal feet) - 260
  • Miscellaneous materials (gallon drum) - 55

When We Test at SERVPRO

As a water restoration business with a team of employees, SERVPRO of Summit, Lake, Park & Eagle Counties is required to test for asbestos even when the material thresholds listed above may not have been reached.

Any time one of our employees needs to cut any amount of drywall during the demolition process, we are required by law to test for asbestos. 

Do you have questions about a water restoration project in Summit County Colorado? Give us a call at 970-949-3235.

SERVPRO is here to help!

We Get There Faster: 24/7 Emergency Service for Your Colorado Ski Country Water Damage Event

8/10/2018 (Permalink)

SERVPRO of Summit, Lake, Park & Eagle Counties provides 24-hour emergency water damage restoration in the Central Colorado Mountains.

Flooding and water emergencies don’t wait for regular business hours, and neither do we. At SERVPRO of Summit, Lake, Park & Eagle Counties, we provide emergency water extraction and restoration services 24 hours per day, 7 days per week – 365 days per year.

We Respond Faster To Any Size Disaster

Flooding and water damage are very invasive. Water quickly spreads throughout your home and is absorbed into floors, walls, furniture, and more. At SERVPRO, we are locally owned and operated, so we are able to arrive quickly to your Ski Country property and start mitigating the damage through water extraction almost immediately.

This immediate response helps to minimize the damage, cleaning, and the restoration costs.

Tips: What You Can Do Until Help Arrives

When you encounter any water damage situation, your primary focus should be safety first. To address safety, you can follow the tips below until help arrives.

  1. Determine if it is safe to stay in the house.
  2. Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  3. Only do activities that are safe for you to perform.
  4. Wet materials can be VERY heavy. Be careful!

Here’s what you should do – and what you should NOT do after flooding or water damage:


  • Turn air conditioning on for maximum drying in summer.
  • Remove and prop wet upholstery and cushions.
  • Remove excess water by mopping and blotting.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.


  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't use your household vacuum to remove water.
  • Don't use the television or other household appliances.

Need Emergency Service? Call us 24-hours per day at 970-949-3235. 

SERVPRO of Summit, Park, Eagle , & Lake: 24 Hour Emergency Water Damage Service

6/22/2016 (Permalink)

SERVPRO of Summit provides 24 hour water damage restoration service in the higher rockies (Summit, Park, Eagle, and Lake Counties).

SERVPRO of Summit, Park, Eagle, and Lake is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (970)949-3235

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Summit has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Summit

SERVPRO of Summit specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.