Recent Water Damage Posts

What You Should Know About Water Damage

2/18/2020 (Permalink)

Air movers placed in a hallway. Drying equipment. Water restoration in Vail, CO

A Few Things You Should Know About Water Damage

If you have witnessed the unfortunate after-effects of a pipe burst, you know it can cause considerable damage to your home. Your first priority should be to get the water cleaned up as quickly as possible. Since mold can begin forming in as little as 24-48 hours, time is of the essence. If you have experienced flooding in Vail, CO, there are a few things you should know about water damage.

1. Why it Occurs When water invades an area, it can cause damage to all the surfaces it encounters. The longer the water is left to sit, the more damage can occur. Dyes in fabrics can bleed into other materials, drywall and floors can warp, and metals can begin to tarnish.

2. The Cleanup Process After a pipe burst or other flooding disaster, your main priority should be to remove the water, completely dry the area, and disinfect if needed. If it is only a small amount, you may be able to do this yourself with towels, a mop, and a bleach solution. If it more than a small area, you may need to hire a professional. Experts use specialized equipment designed to extract water and dry the area quickly. When a water line breaks inside of a wall, you may not be able to see all of the damage. Luckily, professionals can use moisture meters to help locate water in hidden places.

3. Restoration Flooding can cause extensive damage to your home. Some materials like drywall, wood floors, or carpeting may not be salvageable. A professional restoration company can determine which things can be saved and which cannot. If some materials need to be removed from your home, experts can do this safely and then replace them with similar items, usually of your choosing.
You will need to begin the process quickly to avoid further damage. Although it may seem like your home may never be the same after a pipe burst, it can be returned to normal with the help of a professional water remediation company.

An Explanation of Category 2 Water Damage

1/31/2020 (Permalink)

Technician wearing protective gear, on his knees fixing a water heater A leaky water heater can lead to Category 2 damage

When it comes to water in your building, some types are more concerning than others. Of course, you never want to see water all over your office floor or dripping down the walls. Water from any source can cause extensive damage. Water pipe repair and other similar issues will require the work of a professional water cleanup company. Water damage is divided into three categories: Category 1, Category 2 and Category 3. It's important to understand these classifications so you know what you're up against. Category 2 is common in commercial buildings.

Examples of Category 2 Water Damage

Multiple problems could cause a flooded building. While an overflowing toilet or backed-up sewer line will bring Category 3 water, or black water, into the office, these are some of the most common culprits of Category 2 damage:

  • Leaky pipes
  • Burst or broken pipes
  • Ruptured or leaky water heater

A Definition

Water pipe repair isn't necessarily a Category 2 issue. This type of water is initially clean but sits too long. In the meantime, it will collect chemical or biological contaminants that can harm people who come into contact with it. Though not deadly like black water, this category can make a person ill. Often, as water makes its way through a building and various materials, it turns from Category 1 to Category 2 water. So, you're more likely to see this form of water on the first floor than on the second.

Mitigation Procedures

Professional crews in Breckenridge, CO, should handle Category 2 cleanup. The team will first evaluate the broken pipe, or whatever caused the flooding. Crews will inspect the area and remove all traces of water. After thoroughly drying all affected materials, the team will sanitize all surfaces to ensure that you can safely return to work.
Water pipe repair may sound like a routine issue, but it may be more complicated. Pipe problems could introduce Category 2 water into the building. Understand what this means and how you should respond.

IICRC Certified Firm

12/20/2019 (Permalink)

IICRC Certified SERVPRO of Summit, Lake, Park & Eagle Counties is an IICRC Certified Firm.

SERVPRO of Summit, Lake, Park & Eagle Counties is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations off arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Summit

SERVPRO of Summit, Lake, Park & Eagle Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Filing an Insurance Claim for Home Water Damage

12/5/2019 (Permalink)

Insurance claim form Your agent can provide a complete list of covered items and help you file an insurance claim

Filing an Insurance Claim for Home Water Damage

If your washing machine leaked or a water pipe burst, your home could sustain significant damage. It can be a stressful time, as you are suddenly called on to organize the cleanup and restoration and research what type of claim to file.
The source of your water damage will determine the type of insurance coverage that applies to your situation. Your homeowner’s insurance will cover many types of home water damage, but it will generally exclude damage related to floodwaters. If severe weather caused floodwater to damage your property, you would file a different type of insurance claim. This discussion about insurance coverage for water damage may help you prepare for that aspect.

What Does Conventional Homeowner’s Insurance Cover?

Most common causes of home water damage will be covered by your homeowner’s insurance policy. If your damage was caused by any of the following, it would be appropriate to file a conventional claim:

  • Leaking toilet or shower
  • Leaking appliances, such as dishwashers or ice makers
  • Broken water pipe
  • Sewer backup
  • Stormwater entering through a roof leak or other structural damage

Coverage limits and deductibles may vary between policies. Your agent can provide a complete list of covered items and help you file an insurance claim.

What Insurance Covers Damage from Floodwater?

Flood insurance is a product issued by the US government and can be purchased through your insurance agent. In order to file this type of claim, you would have had to purchase this policy prior to the incident. Floodwaters generally originate from a severe storm event or an engineering breach, such as a broken water main or blocked municipal culvert. Your insurance agent can assess whether your damage is eligible for coverage.

If water ended up where it doesn’t belong in your Avon, CO, home, you have many unexpected tasks to fit into your busy schedule. You will undoubtedly want some compensation for your damage, and knowing which type of insurance claim to file may help streamline the process of returning your home and your life to normal activity.

How To Fix a Flooded Basement

10/31/2019 (Permalink)

Flooded basement There are some things you can do yourself, but if damage is severe or you do not have the necessary skills and equipment it can seem impossible.

Many homeowners have heard horror stories of sump pumps failing and basements filling with floodwater. A basement flood can happen quickly and cause a lot of damage in a short amount of time. If your basement in Summit, Lake, Park & Eagle Counties, CO has experienced flooding or water damage, your insurance coverage may include the cost of professional restoration services. There are some things you can do yourself, but if damage is severe or you do not have the necessary skills and equipment, professional assistance can help. Here are a few tips on how to safely restore your basement.

Stay Aware of Danger
Keep safety first. When entering a flooded area, watch out for these common dangers caused by a basement flood:

Slippery, slimy floors
Items you cannot see through the floodwater
Electrical outlets exposed to water or submerged

Anytime there is water in a home, there is the risk of electrocution. Be sure that the electricity is turned off before entering the area. If the water has gone above the electrical outlets and you cannot safely reach the fusebox, the only way to ensure your safety is to have the house taken off the electric grid by a professional.

Dry Out the Area
Once you have ensured your safety, the next step is to begin removing the water. If you can do this without entering the flooded area, even better. A shop vacuum can be used to suck out the majority of the water. Once the water is gone, you are likely to find that flooring, baseboards, and possibly drywall have been soaked by the water. Everything that was underwater may need to be removed and replaced.

Recovering from a basement flood can be done with the right equipment and a lot of hard work. If you discover that you need professional help, water restoration experts can restore your basement to its pre-flood condition, as if it never happened.

3 Things You Shouldn't Do After Your Home is Damaged by Water

10/17/2019 (Permalink)

Flooding caused by the carelessness of those who forget to turn off the faucet, the water overflows and floods the room Water damage in a Frisco, CO home

3 Things You Shouldn't Do After Your Home is Damaged by Water

If you have a broken pipe in your Frisco, CO, home, you will probably have a lot of water damage to deal with. It is easy to become flustered or frustrated in this kind of situation, so it may be difficult to determine what you should or should not do next. If this happens, keep the following tips in mind.

1. Don’t Leave the Water for an Extended Period

When water in homes is allowed to sit, it can create a lot more damage and it only gets worse over time. It can cause wood to begin rotting or warping which can weaken the structure of your home and ruin your furniture. It can also cause mold to form and spread throughout the building. Because of this, any water should be removed immediately so the home can begin to dry.

2. Don’t Wait to Call Your Insurance Agent

Many policies include a certain time period after the damage has occurred during which you must report your broken pipe or other damage to the insurance company. If you don’t do this, your claim can be denied. Calling right away will prevent this and also allow the claim to be completed more quickly.

3. Don’t Use the Electricity

If there is flooding in your house, then you should avoid using the electricity because it can be a hazard to your safety. Attempting to turn off lights or unplug electronics can result in a dangerous spark, so it is best to turn the power off to your entire home through the breaker.
The water damage that occurs as the result of a broken pipe can be extensive, so you should have it repaired quickly. A professional cleanup and restoration service can do this for you. They can safely and thoroughly remove the water from your home, salvage many of your affected belongings and make any necessary repairs to your house.

Should I Replace My Carpet After a Pipe Break?

9/13/2019 (Permalink)

A pipe in the ground bursting out water. In ideal situations, homeowners can usually clean wet carpets rather than replacing them.

When dealing with a pipe break in Summit, Lake, Park & Eagle Counties, CO, it is likely that your carpeted flooring will be exposed to prolonged water saturation. Consider the following three factors when debating whether to clean or replace carpet flooring after a house flood.

1. Water Contamination Level
Any time flooding occurs in your home, the degree of contamination can be determined on a scale from 1 to 3. 1st degree flood water contamination is often referred to as clean water contamination. When water leaks from a sanitary source such as a sink or tub it is not contaminated yet but can cause structural damage. Rather than ripping up your padded floors and throwing them all away, attempt to salvage the carpeting. Pull back the flooring all the way to the padding and dry it out in the following ways:

Open windows for fresh air
Use fans to circulate air
Use a shop vac to suck-up excess sitting water

2. Amount of Exposure
After determining the source of the flooding, figure out how long has the carpet has been soaking in water. Even when a pipe break leaks sanitary water, the water's contamination level can change drastically with time. If your rug has been exposed to water for more than a couple of days the pollution may be considered "grey water" making it less sanitary. Carpeting that has grey or black water flooding may not be as easily salvaged.

3. Resources for Restoring
It's true, flood restoration may sound like a hassle after experiencing a home pipe break. However, restoring rather than replacing your floors can save you a lot of money in the long run. Evaluate the resources you have at your disposal and consider hiring a home water restoration company. These experienced professionals have the tools and experience needed to help you in your effort to save your existing flooring.

How To Know Materials Need To Be Replaced

9/11/2019 (Permalink)

Hallway of home flooded, the living room and brick fire place are in the distance. Water damage can be costly, but repair can lower the expense.

A flooded home can lead to many problems. If materials in your home get waterlogged, you may see buckling or swelling wood. Water mitigation specialists in Summit, Lake, Park & Eagle Counties, CO, can determine whether the materials can be repaired or must be replaced. Here are some of the questions involved in that decision.

Is It Saturated?
There is a difference between a floor or wall that is merely wet and one that has been completely saturated with water from a supply line leak. Some signs that your hardwood floors have taken on water damage include:

Cupping, evidenced by uneven edges
Bulging, evidenced by bowed shape
Buckling, evidenced by detachment from the floor underneath

Boards or other materials that are significantly damaged will probably have to be replaced.

Can It Be Dried?
Technicians will likely set up industrial fans or other means of increasing air flow to the flooded area. This drying process helps them determine what can be dried and salvaged. Slightly swelling wood that retains its shape after being dried may be able to be affixed or nailed back into place. Other items may dry on the surface but still remain warped or show lasting signs of damage. These materials will probably need to be replaced. If a large portion of the floor or wall is damaged beyond repair, it may be less expensive to replace the whole floor or wall rather than try to make new boards or materials fit.

Can It Be Cleaned?
If you have a leak from a clean water source, such as a pipe or supply line, technicians probably won't have to clean the materials to restore them. They can usually just be dried after water pipe repair has been completed. If the water has become contaminated, however, cleaning is necessary in order to avoid secondary damage. Once mold or other extended damage occurs, the affected materials will probably have to be replaced.
Certified experts can determine whether or not the swelling wood in your floors requires repair or replacement.

Water Damage Restoration & Asbestos Testing in Colorado – When Do You Need to Test?

8/10/2018 (Permalink)

This shows the demolition process on drywall in a garage in a Breckenridge home. We had to perform asbestos testing before we removed the drywall.

As water restoration specialists in Colorado, our team at SERVPRO of Summit, Lake, Park & Eagle Counties knows the regulations for asbestos testing in this state well. Every state has different regulations that govern the rules for when you are required to test for asbestos. It’s our job to help you navigate the question of when to do an asbestos test, and we will work closely with you to determine whether you need to perform a test during your project.

You probably have questions about why asbestos testing is even necessary. “Isn’t that something older homes need? My home was only built a few years ago!” you might be thinking.

Keep reading to learn more about the laws for asbestos testing.

What You Need to Know as a Colorado Property Owner

Some water damage restoration jobs require demolition in order to restore the property to its preloss condition. If this demolition disturbs enough manmade material, the job will require asbestos testing. As a customer, you can rely on us to tell you exactly when we will need to test for asbestos during your water restoration project.

The amount of manmade building material being removed from the structure will determine whether or not you’ll need to test for asbestos. Regardless of the material’s age, once a certain threshold is reached, asbestos testing is required by law.

The threshold for testing is determined by type of material being removed. So, there are different thresholds for different materials.

Manmade materials are classified into 3 categories:

  • Surfacing materials, like drywall texture or popcorn ceilings
  • Thermal system insulation, which is used to insulate heating systems and water pipes
  • Miscellaneous materials, like wallboard or shingles

Trigger Levels: When to Test in Your Home or Business

It’s important to understand the threshold levels for asbestos testing are different for residential homes and commercial properties. If demolition for the water restoration project exceeds any of the following trigger levels, asbestos testing is required per Colorado state law.

Asbestos Test Trigger Levels

For Residential Areas

  • Surfacing materials (sq. ft.) - 32
  • Thermal system insulation (lineal feet) - 50
  • Miscellaneous materials (gallon drum) - 55

For Commercial Areas

  • Surfacing materials (sq. ft.) - 160
  • Thermal system insulation (lineal feet) - 260
  • Miscellaneous materials (gallon drum) - 55

When We Test at SERVPRO

As a water restoration business with a team of employees, SERVPRO of Summit, Lake, Park & Eagle Counties is required to test for asbestos even when the material thresholds listed above may not have been reached.

Any time one of our employees needs to cut any amount of drywall during the demolition process, we are required by law to test for asbestos. 

Do you have questions about a water restoration project in Summit County Colorado? Give us a call at 970-949-3235.

SERVPRO is here to help!

We Get There Faster: 24/7 Emergency Service for Your Colorado Ski Country Water Damage Event

8/10/2018 (Permalink)

SERVPRO of Summit, Lake, Park & Eagle Counties provides 24-hour emergency water damage restoration in the Central Colorado Mountains.

Flooding and water emergencies don’t wait for regular business hours, and neither do we. At SERVPRO of Summit, Lake, Park & Eagle Counties, we provide emergency water extraction and restoration services 24 hours per day, 7 days per week – 365 days per year.

We Respond Faster To Any Size Disaster

Flooding and water damage are very invasive. Water quickly spreads throughout your home and is absorbed into floors, walls, furniture, and more. At SERVPRO, we are locally owned and operated, so we are able to arrive quickly to your Ski Country property and start mitigating the damage through water extraction almost immediately.

This immediate response helps to minimize the damage, cleaning, and the restoration costs.

Tips: What You Can Do Until Help Arrives

When you encounter any water damage situation, your primary focus should be safety first. To address safety, you can follow the tips below until help arrives.

  1. Determine if it is safe to stay in the house.
  2. Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  3. Only do activities that are safe for you to perform.
  4. Wet materials can be VERY heavy. Be careful!

Here’s what you should do – and what you should NOT do after flooding or water damage:


  • Turn air conditioning on for maximum drying in summer.
  • Remove and prop wet upholstery and cushions.
  • Remove excess water by mopping and blotting.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.


  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't use your household vacuum to remove water.
  • Don't use the television or other household appliances.

Need Emergency Service? Call us 24-hours per day at 970-949-3235. 

SERVPRO of Summit, Park, Eagle , & Lake: 24 Hour Emergency Water Damage Service

6/22/2016 (Permalink)

SERVPRO of Summit provides 24 hour water damage restoration service in the higher rockies (Summit, Park, Eagle, and Lake Counties).

SERVPRO of Summit, Park, Eagle, and Lake is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (970)949-3235

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Summit has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Summit

SERVPRO of Summit specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.