What our Customers say...

Water Damage Testimonials

My mother recently had her house get flooded by a water leak from a burst pipe. She called her insurance company who recommended SERVPRO. From the first time she talked to someone at the local branch through when people showed up and started moving her furniture and her personal items and all the way to the end of their work, those folks at the SERVPRO office in Avon acted with the utmost of professionalism and respect. My mother was very apprehensive about the entire ordeal and she was made to feel at ease because everyone was so helpful and informative.

We were gone for a month only to come back to a flooded basement! SERVPRO not only dried our basement BUT discovered black mold due to the flooding! They removed all the mold and even replaced the drywall, trim and painted! 100% recommend them to anyone! Amazing service.

Came right away to get our flooded bathroom, stairs and bedroom downstairs all dried out. Very professional. Used up to date technology and super friendly. They made sure every thing - every nook and cranny was dry with more than just blowers - they had infra red technology, 3d photography, and huge dehumidifiers. They sealed the area off and made sure it was all dry, even behind all the walls. Highly Recommended!

My mother recently had her house get flooded by a water leak from a burst pipe. She called her insurance company who recommended SERVPRO. From the first time she talked to someone at the local branch through when people showed up and started moving her furniture and her personal items and all the way to the end of their work, those folks at the SERVPRO office in Avon acted with the utmost of professionalism and respect. My mother was very apprehensive about the entire ordeal and she was made to feel at ease because everyone was so helpful and informative.
I would recommend SERVPRO to everyone that I know.  

I truly appreciate the courteous and expert service provided by SERVPRO. The staff worked overtime to complete a difficult job. Thank you!!

They explained clearly the process throughout the entire duration of the job. I was satisfied.

I would recommend this franchise to people. They were prompt, courteous, and attentive to my needs.

I was extremely impressed by the SERVPRO franchise's on-site performance. I would recommend.

I'd like to let you know that I appreciated the work that Carolanne and her team did on my townhome that was significantly impacted by frozen pipes and a subsequent flood. SERVPRO did an excellent job helping to steer me through the challenges of the disaster and they were on-call and attentive during the whole process, including being very helpful in explaining the insurance process.

SERVPRO finished what CCS did NOT complete. They were pros!

I was pleased with the onsite communication and interactions; however, follow up information could be improved slightly. Other than that great job!

DJ was a great help getting things dry. Will definitely be using this company in the future.

DJ was extremely professional and communicated every step of the process well. He was a tremendous help and went above and beyond.

I was confident in the knowledge that Brandon had. Would recommend. 

They were prompt and professional.