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Water Damage Restoration Tips

4/3/2021 (Permalink)

Graphic - water damage summit with mold picture too We are here to serve you... 24/7 Water, Fire Mold Damage restoration

Water damage can come from any number of sources: a broken pipe, a backed up toilet, flooding caused by storms or water trapped by ice dams.

No matter the cause, the cost to your home or business can be significant and since water can also carry any number of contaminants, it can present health effects as well. At times like this you need trained water damage restoration specialists like the professionals at SERVPRO.

No one likes to consider the potential dangers of water damage, especially here in the Summit area where the beauty of nature is such a vital part of life.

The mountain paths and ski trails that make this area the perfect location for businesses such as the Aspen Outfitting Company can also contain many hazards, especially when winter storms lead to icing and flooding.

As part of the community ourselves, SERVPRO understands those particular issues and we’re prepared to handle any kind of water damage they may cause.

With the latest techniques and state-of-the-art equipment we can tackle every aspect of the restoration process and ensure that your property looks good again.

We also know that the restoration process can be a complex one, since water can cause a wide range of problems and carry many different hazards. With that in mind, we have a few tips for handling any type of water damage and making the restoration process easier:

  1. Not everything is restorable – unfortunately, not all items that suffer from water damage will be able to be restored. In many cases, it may not be possible to determine exactly what is salvageable until all water is removed and the property is thoroughly dried out. At SERVPRO, we understand this and we also understand your desire to save as much of your property as possible. For that reason, we’ll schedule a follow-up to monitor the drying process and perform a complete evaluation to determine what can be saved and take any steps toward restoration, including removing and replacing carpeting and carpet padding, and cleaning any furniture or other items.

  2. Pre-existing damage may not be included – there may be some items which have issues that pre-date the water damage. If we can clean up pre-existing dirt during the restoration process we will, but if treating the pre-existing dirt requires extra time and effort, we may not be able to include that in our restoration efforts. We’ll keep you apprised of any such circumstances so that you know exactly what can and can’t be done.

  3. Some items should be removed prior to restoration- some personal items, such as guns and ammunition or jewelry and other valuables, should be removed prior to the restoration work as our technicians are not allowed to handle these items.

  4. We can help prep for your insurance claim – we’re not insurance adjusters or agents ourselves, but we do understand the importance of filing a claim quickly and accurately in order to get compensation for damages. For this reason, we’ll do everything we can to help you formulate a complete inventory of all items and catalog damages so that you’re ready to file your claim.

  5. Emergency Charges – although we are as thorough as possible, we may not be able to accurately determine the exact cost of the restoration process on our initial visit. Since we do understand how important it is to have a good idea of your costs, we can provide you with the SERVPRO Water Damage Emergency Services Report to give you an estimate at the time of the initial visit if you request it. Unfortunately, the actual scope of the work can change due to unforeseen circumstances. We’ll provide a final bill to you and your insurance company upon completion of our services.

  6. Always maintain health standards – standing water can contain harmful contaminants. It can also lead to mold infestation, which may cause health effects to the people and animals. For this reason, it is recommended that all people and pets stay away from the premises during the restoration process. SERVPRO is always mindful of health effects, which is why we use the safest possible products and take all necessary precautions while working.

  7. Speed is crucial – like costs, the time involved to complete the restoration process cannot be easily estimated during the initial walkthrough, as unforeseen circumstances can sometimes cause delays. We do understand the crucial need to act quickly, however, since the longer water is allowed to remain the greater the damage it can cause and the better the chances of mold infestation occurring. As such we will do everything we can to act as quickly as possible.

Professionals You Can Trust

Understanding these basic tips can help to make the water damage restoration process that much easier. No matter what the cause or extent of your damage, though, the best tip to remember is to leave the job to the professionals. Since water can contain so many safety and cause health effects, it’s always a better idea to call a water damage restoration company like SERVPRO rather than try to handle it yourself.

At SERVPRO, we have a thorough, step-by-step process that we follow to ensure that every property is restored to its previous condition.  It begins with answering your initial call as quickly as possible, 24 hours a day, and sending a technician to your location within four hours of your call to assess the extent of damage and formulate a specific plan for addressing it.

Included in that initial assessment will be a thorough examination of all affected surfaces and belongings so that we can determine exactly what can be restored and what is unsalvageable. We’ll explain everything as we go along so that you know what to expect and are prepared to file your insurance claim.

For the restoration process itself, we’ll employ our professional training and state-of-the-art equipment to remove all standing water, thoroughly dry out all surfaces, clean and sanitize everything and perform mold remediation. 

Of course, we also understand that the restoration process is never finished until your property is returned to its previous condition. To achieve that end, we’ll also make any necessary repairs, including replacing drywall, removing and replacing carpeting and carpet pads and replacing damaged flooring. We always keep our customers’ needs first, so we won’t be satisfied until we know that you are.

Restoring Doesn’t End With Your Property

SERVPRO is proud to be the leading name in water damage restoration, but we know that restoration doesn’t end with your property. We’re part of the Summit community ourselves and so we take the needs of our neighbors very seriously. Water damage can be devastating and our goal is to help make you whole again.

That’s why we go out of our way to treat every property as if it were our own and why we always take a “restore first” approach.

Because water can do so much damage, trying to replace everything lost in a water related emergency can be difficult and sometimes even impossible. It may be possible to get some compensation through your insurance company, but providing all of the necessary information for filing a claim isn’t always easy at such an emotional time.

SERVPRO understands this too, which is why we’ll take any steps we can to help make the claims filing process that much easier. 

The most important thing to remember when a water related emergency strikes is that you’re not alone.

The professionals at SERVPRO are ready to answer your call at any time of the day or night and we’re guaranteed to respond faster to any disaster.

We’ll do everything we can to fully restore your home or business to its previous state as quickly as possible because we know how upsetting this type of situation can be. When water related problems occur, make sure that SERVPRO is your first call and you’ll know your property is in the best hands.

Authored by: Chafika and James Landers

Certifications

  • AMRT   -Applied Microbial Remediation Technician
  • ASD     -Applied Structural Drying Technician
  • CCT     -Carpet Cleaning Technician
  • ECTP   -Employee Certification Training Program
  • FSRT   -Fire & Smoke Damage Restoration Technician
  • HST    -Health and safety Technician
  • OCT    -Odor Control Technician
  • RRRP  -Lead-Based Paint Activities and Renovation
  • WRT   -Water Damage Restoration Technician
  • IICRC -Certified Firm

Affiliations

  • ASBO
  • EPA Lead-Safe Certified Firm
  • Institute of Inspection, Cleaning & Restoration Certification

Awards

  • Emergency Ready Plan Preparedness

Why Fire Damage Should Be Handled by Professionals

3/29/2021 (Permalink)

2 men cleaning ceiling of soot Fire is very dangerous and the results can be devastating

A fire can be one of the most devastating events in one's life.

In the aftermath, your first priority will likely be to clean up and restore your home. 

If your family or you are experiencing a stressful time, it is normal to want things taken care of and fixed as quickly fast. However, if you've been hit by fire, you should proceed cautiously. The process of making fire damage repairs is not only about removing soot and dust, it can also be a complex process.  Broken glass and water damage are also possible during firefighting efforts.  Because of this, it is highly recommended that you enlist the help of a trained professional to help repair your home after a fire.

A professional team can serve you very well.

Fires can occur for a variety of reasons, including being caused by a thunderstorm.  Buildings, homes, and local businesses can all be susceptible to water damage and may require the help of a company such as SERVPRO to get the job done right. We live in this community ourselves, so we have a vested interest in helping it.  At SERVPRO, we are committed to providing fast disaster recovery, but our service doesn’t cease there.  We go beyond what is expected to ensure that your home is treated with the same loving care you would give it yourself.  That means getting your home back to its pre-fire condition while making sure you and your family are safe. 

Authored by: Chafika and James Landers

Certifications

  • AMRT   -Applied Microbial Remediation Technician
  • ASD     -Applied Structural Drying Technician
  • CCT     -Carpet Cleaning Technician
  • ECTP   -Employee Certification Training Program
  • FSRT   -Fire & Smoke Damage Restoration Technician
  • HST    -Health and safety Technician
  • OCT    -Odor Control Technician
  • RRRP  -Lead-Based Paint Activities and Renovation
  • WRT   -Water Damage Restoration Technician
  • IICRC -Certified Firm

Affiliations

  • ASBO
  • EPA Lead-Safe Certified Firm
  • Institute of Inspection, Cleaning & Restoration Certification

Awards

  • Emergency Ready Plan Preparedness

Commercial Restoration Brings Special Challenges In Aspen CO

3/13/2021 (Permalink)

graphic commercial cleaning services SERVPRO Aspen CO area Quotes are free

While business and commercial buildings can face the same kind of threats from water, fire, and mold that private residences do, commercial restoration holds several unique challenges that can make it more difficult.

In order to perform a complete restoration of commercial properties it’s important to recognize these differences:

  1. Commercial buildings are large – generally speaking, commercial properties tend to be much bigger than homes and that can make performing restoration services more difficult. 

    While home restoration can be accomplished using smaller pumps and vacuums, commercial properties may require the use of larger, industrial-grade equipment.  

    It can also require much more equipment and cleaning supplies and may require a greater amount of personnel to tackle the job properly.

  2. Commercial restoration may require more expertise- because commercial properties are larger and more complex performing a full restoration may require more extensive expertise and training as well as experience. 

    Your business is your financial lifeline and you can’t afford to leave it in the hands of a restoration company that isn’t adequately prepared to handle the job.

  3. Commercial projects can have time constraints – when it comes to business, time can quite literally be money. You can’t afford to have your business shut down any longer than is absolutely necessary. 

    The best commercial restoration contractor will understand the need to move as quickly as possible so that your business can get back up and running.

Put Your Business In The Best Hands

Because your business is valuable, you can’t afford to trust it to just any restoration company. You need to know that you’ve got a contractor you can trust and that’s where the professionals of SERVPRO come in.

We’ve got specific training to help us handle fire, water, and mold damage in any number of commercial properties, from small or large office buildings to restaurants, shops, and hotels to residential high-rises and even government and military properties. 

We’re ready to respond with precision and effectiveness to any job, no matter how large or small, and provide complete restoration services with the quality your business deserves.

Just as we do with our residential services, SERVPRO employs a thorough, step-by-step process for all commercial restoration that is geared toward making your property look “Like it never even happened.”

That starts with having someone ready to answer your call immediately, 24 hours a day. Once we’ve gotten all of the necessary details, we’ll send a technician to your location within four hours to begin a thorough walkthrough so that we can assess the extent of damage and put together an effective plan for addressing it.

We’ll cover every area on your property to ensure that all damage is identified and to determine exactly what type of surfaces we’re dealing with so that we know how best to proceed.

If there are any items that we feel cannot be salvaged, we’ll indicate those immediately so that you can make the final determination and use the information to help file an insurance claim.

In order to mitigate your damages, we’re prepared to board up windows and cover damaged roofs with tarps

Once these initial precautions have been taken, we’ll then begin the process of removing standing water and any other hazardous debris. 

Once everything is cleared, we’ll use our state-of-the-art equipment and professional training to thoroughly dry all surfaces, clean and deodorize.

We’ll perform full mold remediation to ensure that you don’t experience a mold infestation that can be hazardous to you, your employees, and your customers.

Of course, we understand the need to get your business functioning again as quickly as possible to help cut your losses, which is why we keep speed in mind through every step of the restoration process.

We know that you can’t afford to be shut down any longer than absolutely necessary so our goal is to get you back in business as soon as we can

We know that making you whole again is also critical, which is why we offer a full range of services for all commercial properties including replacing drywall, removing and replacing carpeting and carpet pads, and replacing damaged flooring. 

For any services that are beyond our scope, including roof repair, restoring furniture, electronics, and other items, drying out and preserving important business-related documents, and removing trees, we can make recommendations of other qualified services.

Commercial Restoration You Can Count On

SERVPRO is proud to be a part of the thriving Aspen business community and that’s why we go the extra mile to ensure that your commercial property gets the care that you expect.

We would want no less for our own property, which is why we keep up our training and employ the best possible techniques geared specifically toward commercial restoration.

Our technicians are all Institute of Inspection Cleaning and Restoration (IICRC) certified, which means we’re up to date on all of the standards for the best practices in water restoration, fire restoration, mold remediation, carpet, and upholstery cleaning, and other cleaning and restoration techniques.

We even offer specialized cleaning services that are particularly important in this day and age when everyone is ultra-sensitive to the spread of pathogens and other contaminants.

We can specifically address the removal of sewage and biohazards, treat fabrics and upholstery including drapes and carpets, and remove any signs of vandalism on your property. 

We know how hazardous mold can be, so we are prepared to pay special attention to your HVAC system and air ducts to ensure that mold is not spread throughout your building.

The “Certified: SERVPRO Cleaned” shield, which is affixed to your building after we complete our new defensive cleaning program, will allow customers, visitors, and employees alike to enter your building with confidence knowing that it has met our exacting standards for cleanliness, designed to target viral pathogens and provide the safest possible environment.

The SERVPRO Difference For Commercial Restoration

Whenever an emergency strikes your commercial property, you need to know that you’ve got a restoration solution you can count on.

SERVPRO is the expert when it comes to handling water, fire, and storm damage restoration as well as mold remediation.

We’re ready to respond faster to any disaster and we won’t sign off on a job until we know you’re satisfied with the results.

There are so many challenges involved in the commercial restoration and the professionals of SERVPRO are ready to help you meet them.

We want what’s best for our neighbors in the Aspen business community and that’s why we use the latest training and equipment to handle any job, large or small.

Having the best commercial restoration contractor on your side can make all the difference for your business, so when disaster strikes don’t hesitate to call SERVPRO. We’ll get you back in business in no time. 

SERVPRO of Summit, Lake, Park & Eagle

Authored by: Chafika and James Landers

Certifications

  • AMRT   -Applied Microbial Remediation Technician
  • ASD     -Applied Structural Drying Technician
  • CCT     -Carpet Cleaning Technician
  • ECTP   -Employee Certification Training Program
  • FSRT   -Fire & Smoke Damage Restoration Technician
  • HST    -Health and safety Technician
  • OCT    -Odor Control Technician
  • RRRP  -Lead-Based Paint Activities and Renovation
  • WRT   -Water Damage Restoration Technician
  • IICRC -Certified Firm

Affiliations

  • ASBO
  • EPA Lead-Safe Certified Firm
  • Institute of Inspection, Cleaning & Restoration Certification

Awards

  • Emergency Ready Plan Preparedness

Fire Damage Restoration in Aspen Colorado

2/2/2021 (Permalink)

Graphic of fire & smoke damage restoration with photo of aspen co The Beast Fire & Smoke Damage Restoration Company

Fire can strike without warning and take a devastating toll on a home or business.

Because it usually happens suddenly, there is no way to be prepared for the damage caused by a fire. At times like that, you need a name you can trust and in the Aspen, Colorado area SERVPRO is ready to handle all of your fire damage restoration needs in a timely and thorough manner.

Thousands of people come to the Aspen area every year to enjoy the natural splendor. From hiking to camping to skiing, there’s something for everyone here.

With destinations like the Sunlight Mountain Resort there are plenty of ways to take advantage of everything the Aspen area has to offer.

Unfortunately, that close access to nature can also leave homes and businesses exposed to the threat of wildfire and that’s why all local residents need to have restoration services they can count on.

What Kind of Damage Can Fires Cause?

When most people think of fire damage, they automatically picture burned and broken surfaces, scorched wood and melted plastics and metals resulting from the extreme heat caused by flames.

While that’s certainly a big part of the equation, there is much more to fire damage, all of which needs to be considered when performing restoration.

In addition to flames, smoke and soot can cause a tremendous amount of damage as well.

Smoke can permeate a number of surfaces, leaving behind noxious and often dangerous odors.

Depending on the specific type of surface, those odors can be deep seated, requiring a thorough cleaning process. In some cases items may be beyond restoring and will unfortunately have to be discarded.

At the same time, soot left behind after items burn can also produce a great deal of damage, coming to settle on any number of surfaces from wood and plastic to fabrics.

If it isn’t properly cleaned, soot can become a mess, it can become airborne in ducts and heating systems. Once it permeates the air, soot can end up on your walls, in your craws and cabinets, essentially almost everywhere in your home. It can leave a dirty, dingy look to your entire home. 

Perhaps the greatest factor in fire related damage is actually water

The water used by firefighters in their efforts to put out the fire can cause more damage to homes, businesses and belongings than the fire itself and this damage will need to be carefully addressed in order to return your property to its previous condition.

 How To Properly Address Fire Damage

Since it’s usually impossible to avoid fire damage, it becomes that much more important to know how to address the damage once it occurs.

In every case, whether it involves a home or a commercial property, speed is a primary concern

The sooner you begin the restoration process, the better your chances of reversing it and the greater your chances of reducing your overall costs.

At SERVPRO we understand this need for speed, which is why we will respond within one hour of your original call to begin the process of providing our services.

Within four hours of your call, one of our technicians will be on-site to perform a thorough assessment of your damage and make a recommendation for how to proceed and within eight hours we’ll supply your adjuster or property manager with a complete verbal briefing.

Of course you’ll also want to contact your insurance agent and begin the process of filing a claim to get reimbursement for your losses. 

We can help you with that as well by providing a thorough inventory of all damaged surfaces and belongings so you can be sure nothing is being overlooked.

We can’t guarantee you reimbursement but we’ll do everything we can to help make the process that much easier for you.

Once we have determined the exact extent of damage we can work up a plan to specifically address it so that we can get your home or business back to normal as quickly as possible.

As with all of our restoration services, our goal is always to make it “Like it never even happened,” and we’ll make every effort to reach that point, guiding you along the way step by step.

When Fire Strikes Call The Professionals

The aftermath of a fire can leave you in a state of shock and confusion and that can make it hard to figure out what to do. That’s when it’s most important to call the professionals. We understand what it takes to restore your property after a fire and we have the training and equipment to handle the job efficiently, which can make all the difference.

Not only are the professionals of SERVPRO ready to answer your call 24 hours/7 days a week, but once we have assessed your damage we can draw up a comprehensive plan of action and provide you with a detailed explanation of exactly what we’ll do to restore your property.

We’ll begin with pre-testing all surfaces and items to determine exactly what can be restored and what will have to be discarded.

Once we begin the actual restoration process, we’ll employ the latest techniques learned through our expert training as well as high-tech equipment designed specifically to treat the kind of damage caused by fires.

Our specialized Ultra Low Volume (ULV) and Thermal foggers can help to remove all hazardous odors from any type of surface while our industrial vacuums with HEPA filters can remove all water and help to mitigate the growth of mold.

Air movers and dehumidifiers will thoroughly dry out your home and we’ll even employ specialized techniques where necessary to address any belongs that we deem salvageable.

After the work is over we’ll give you a complete walkthrough of the property to ensure that you are completely satisfied with everything we’ve done.

Along the way we can help you generate comprehensive room-by-room inventories to make the process of filing an insurance claim that much easier.

We understand how important it is to return your property to its previous state and we’ll do everything we can to help get you through this difficult time as smoothly and easily as possible.

We’re In This With You

Fires are an all too common occurrence in the Aspen area and as part of this community ourselves, SERVPRO understands just how devastating they can be.  When fire strikes, acting quickly and knowing the proper steps to take for repair and restoration can go a long way toward getting your home or business back to normal.

That’s why the most important step you can take is calling in the professionals of SERVPRO.  We’ve got the training and equipment to handle even the worst fire related damage and we make it our policy to restore every property as thoroughly as possible.

As your neighbors, you can always rely on us to have your best interest at heart. 

At SERVPRO we promise to respond faster to any disaster and we have the resources to handle your fire restoration needs thoroughly and professionally.

With state-of-the-art equipment and certified training you’ll know you’re getting the best quality help

Fires can do a lot of damage but with the professionals of SERVPRO in your corner, you’ll never have to face that challenge alone. 

SERVPRO is Available Around the Clock to Help you Restore your Colorado Mountain Home After a Fire.

12/1/2020 (Permalink)

Fire Loss SERVPRO is Available Around the Clock to Help you Restore your Colorado Mountain Home After a Fire.

Most homeowners in The Colorado High Rockies know that restoring their home after a fire takes time. The flames, smoke, and extinguishing agents left behind by the fire and first responders can leave your home in disarray. Do not let the mess intimidate you; instead, call a company certified to handle these situations.

Only a professional group can help mitigate your loss as it helps you salvage, remove, and restore your home and your personal belongings.

For our Colorado High Rockies neighbors, fire damage restoration is a phone call away. Our SERVPRO team is available around the clock because we recognize that emergencies happen day and night. Our Green Fleet is ready to spring into action, assess the incident's impact, and create an action plan for your home. Our goal is to erase this disruption from your life by doing a conscientious and thorough job of restoring your home.

How do I decide what to keep and what to toss after a fire?

Looking at the soot sitting on your furniture, books, and decor may leave a hopeless feeling in your heart, but don't jump to conclusions until you consult our SERVPRO experts. At its fingertips, our team has different options to restore documents, electronics, and flooring, among others. Fires also leave behind an acrid smell, which our team can address as well. At the core of our restoration process, we focus on the following-

Use of chemical agents to loosen soot and dirt while protecting the surface itself. Once the process of emulsion occurs, removing debris becomes easier.

Use deodorizing agents to neutralize and kill any smell molecules lingering in your home, including those that traveled through your ventilation system.

Use of extraction equipment to remove any remaining water used to extinguish the fire.

Our team at SERVPRO of Summit, Lake, Park & Eagle is looking out for you when you need it the most. Call us at (970) 949-3235 when disaster strikes and let us leave your home, "Like it never even happened." 

Emergency Sewage Backup? Call SERVPRO

12/1/2020 (Permalink)

Emergency Sewage Backup? Call SERVPRO - Image of technician in PPE Emergency Sewage Backup? Call SERVPRO

Sewer backups obviously are a situation we all would like to avoid, yet it can hit at any time. When it does hit, you would agree it is a true and definite emergency since the water may contain viruses, bacteria, and other microbes. Our team of professionals has specialized training and equipment to quickly and safely clean sewage backups.

Water damage is classified by Category, depending on the level of contamination, and how it is handled is based on the specific classification.

There are three classifications for a water loss:

Category 1: "Clean Water"

Category 1 water is from a clean source like a broken water supply line or leaking faucet. If not treated quickly, this water can turn into category 2 or 3, depending on the length of time, temperature, and contact with surrounding contaminants.

Category 2: "Gray Water"

Category 2 water is contaminated. Examples include washing machine overflow, toilet overflow with some urine but no feces, or dishwasher overflow.

  • May contain bacteria and viruses.
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

Category 3 water is grossly contaminated, and any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

24 Hour Emergency Service

Water contaminated with sewage backup should be considered an emergency and dealt with as quickly as possible. Our team of certified SERVPRO heroes is available day or night and ready for any size disaster. 

Is your business protected?

12/1/2020 (Permalink)

SERVPRO ERP Program Protect your business with SERVPRO ERP Program.

According to the Federal Emergency Management Agency (FEMA), 40% of businesses DO NOT  REOPEN after a disaster, and another 25% FAIL WITHIN ONE YEAR. The United States Small Business Administration shows similar statistics indicating that over 90% of businesses fail within 2 years after suffering a disaster.

Most business owners focus on protecting their businesses from earthquakes, floods, and fires. However, the smaller incidents can be just as catastrophic such as burglary or water damage. These can result in immense losses due to damage and lost business.

What can you do to survive?

To survive, business owners must prepare for emergencies and take steps to prevent or, at the very least, minimize the effect of disasters. The first step is to be aware of the condition of your building. Document existing problems such as any wall cracks or plumbing issues and when repairs are made. As the owner, this allows you to keep up with necessary repairs and maintenance before it becomes a problem. This will allow your employees to stay calm and productive, knowing that the building is safe and sound.

The second step is to have a Disaster Preparedness Plan. Have copies of your Plan in areas easily accessible to all employees with a list of emergency contacts, shut-off valves for gas and water, as well, like any other important contacts or documents. SERVPRO of Summit, Lake, Park & Eagle can help you prepare an Emergency Ready Program (ERP), which will contain the above necessary information at no cost to you. 

Is your business protected?

12/1/2020 (Permalink)

SERVPRO ERP Program SERVPRO ERP Program

According to the Federal Emergency Management Agency (FEMA), 40% of businesses DO NOT  REOPEN after a disaster, and another 25% FAIL WITHIN ONE YEAR. The United States Small Business Administration shows similar statistics indicating that over 90% of businesses fail within 2 years after suffering a disaster.

Most business owners focus on protecting their businesses from earthquakes, floods, and fires. However, the smaller incidents can be just as catastrophic such as burglary or water damage. These can result in immense losses due to damage and lost business.

What can you do to survive?

To survive, business owners must prepare for emergencies and take steps to prevent or, at the very least, minimize the effect of disasters. The first step is to be aware of the condition of your building. Document existing problems such as any wall cracks or plumbing issues and when repairs are made. As the owner, this allows you to keep up with necessary repairs and maintenance before it becomes a problem. This will allow your employees to stay calm and productive, knowing that the building is safe and sound.

The second step is to have a Disaster Preparedness Plan. Have copies of your Plan in areas easily accessible to all employees with a list of emergency contacts, shut-off valves for gas and water, as well, like any other important contacts or documents. SERVPRO of Grand Junction can help you prepare an Emergency Ready Program (ERP), which will contain the above necessary information at no cost to you. 

Categories of Water Damage

12/1/2020 (Permalink)

Types of Water Loss Categories of Water Damage

Not all water is the same when it comes to water damage in the home or office. Water and moisture can significantly affect drywall, plaster, weakening beams and supports, rusting metal surfaces, and more if untreated. SERVPRO of Summit, Lake, Park & Eagle is professionally trained to meet IICRC standards to properly assess and devise the best plan for restoration of any water damage category.

Category 1 – Clean Water

As its name states, this category is from a clean source such as faucets, toilet tanks, or drinking fountains. This is the lowest and easiest type to deal with by drying out any affected material if untreated category 1 water can quickly downgrade.

Category 2 – Gray Water

Greywater has a level of contaminants that can cause illness or discomfort if ingested. Sources of greywater include a washing machine, flush from sink drains, and toilet overflow with some urine but do not contain feces. Clean up from gray water requires additional steps, including containment of the affected area and removal of materials that present moisture or damage. Category 2 can downgrade to Category 3 if left untreated.

Category 3 – Black Water

As the name suggests, black water is the worst classification and is grossly contaminated. This water can cause severe illness or death if ingested. Sources of black water include sewer backup, flooding from rivers or streams, toilet overflow with feces, and stagnant liquid that has begun to support bacterial growth. Blackwater should always be avoided. Never try to clean up black water on your own as it can cause severe illness! Clean up from Category 3 water requires a measure of safety precautions for all those involved. This includes containment of the affected area and hazmat suits to protect the technicians from removing contaminated materials. Blackwater, therefore, is the hardest to deal with and the most costly.

Commercial Mitigation

12/1/2020 (Permalink)

Sprinkler systems can be a common source of water damage in commercial facilities. While their benefits far outweigh their cons, both properly and improperly working sprinkler systems can contribute to a flooded facility. In this case, a fire in an adjacent building caused the sprinkler system in this building to go off over the weekend. The sprinkler shut-off was eventually found, but not until the damage had affected the facility's 36,000 sq ft. If this was your facility, what would you do?

Choose a Trained Professional

When your facility is affected, it is important to call a commercial drying specialist such as SERVPRO of Summit, Lake, Park & Eagle; we understand that every hour closed leads to an hour lost of productivity and potential revenue. Commercial damage restoration produces unique challenges, so it is imperative to choose a trained professional with a proven track record. 

At SERVPRO of Summit, Lake, Park & Eagle, we will respond immediately to your damage regardless of size or scope. When your facility is affected, no job is too big or too small.